Shipping methods and delivery times

Delivery time: 5-7 business days to the US, and 8-12 business days to the UK and the rest of the world.

Shipping Details

We dispatch ‘Ready to Ship’ orders within 24-48 hours of receiving payment confirmation. Once your order is shipped, the estimated delivery time is between 5 and 10 business days, depending on the destination country and customs clearance procedures. Please note that delivery times may vary during peak seasons or unforeseen circumstances.

Order tracking

After your order ships, you receive an email with the tracking information. You can use that email to follow your watch’s progress the whole way to your door.

Packaging Details

We place the utmost importance on your privacy. Every order is shipped in discreet, unmarked packaging, with no brand logos or product descriptions visible on the exterior. The sender’s name on the shipping label is simply a generic company name.

Every order from vsfactory.cc includes:

A watch, presented in an elegant gift box
A quality inspection certificate and warranty card
Relevant documentation and accessories
A microfiber cleaning cloth
A protective travel pouch

Multiple items in one order

If your order has more than one item, keep in mind that the items may ship separately from different warehouses. In that case, you get separate tracking information for each item.

Address accuracy

Make sure your shipping address is accurate and complete, so there are no delays or wrong deliveries. We are not responsible for order problems caused by incorrect or incomplete shipping details.

Receiving your order

Please be at home to receive the package. If no one is there when the courier arrives, they may leave a delivery notice or try again later.

Order cancellation and changes

Once you submit an order, we start processing it right away. Because of that, we can only change or cancel an order before it ships. See our returns and exchange policy for details, and contact our customer service team right away if you have any questions.