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CONTACT INFORMATION
A168, No. 41 Zhanxi Road, Yuexiu District
Guangzhou, China
+86 155 74899289
Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.
Shopping Information
vsfactory.cc is a leading provider of high-end replica watches. Your order will be processed and shipped directly by VS Factory.
The delivery timeline for top-tier replica watches varies depending on the specific model and current stock availability. Unlike lower-quality imitations that can be shipped immediately upon payment, these premium replicas require a longer preparation period due to their sophisticated craftsmanship and rigorous quality control processes. Typically, the delivery timeframe ranges from 3 to 10 days.
Once we receive your order, we will reach out to provide further details, including an estimated delivery date, order confirmation, and verification of your shipping address. We are committed to ensuring a seamless and transparent shopping experience for you.
vsfactory.cc takes pride in safe, reliable shipping for every replica order. We ship with trusted carriers like USPS, DHL, Royal Mail, Aramex, FedEx, and UPS, so your watch reaches your door no matter where you are.
One advantage of buying here is that you don’t have to worry about customs or import duties. After you order, we handle the logistics, so your replica arrives quickly and safely without customs delays or surprise fees.
The goal is a smooth experience, so you can enjoy your new watch without hassle.
We want you to be fully happy with your purchase, so we offer a 7-day return or exchange policy from the day you receive your order. Note that the buyer covers return shipping unless the return is for a quality issue.
Return conditions:
- Protective film intact: the film on the watch must still be in place.
- New and unused: the watch must not have been worn, and it must show no signs of use or damage.
- Complete packaging: the original box and all accessories, if any, must come back with the watch.
Quality issue returns:
If the return is for a defect or quality problem, we cover the return shipping and issue a full refund once we receive and inspect the item.
Important:
Confirm before returning: contact us to confirm the watch’s condition before you start a return.
Q: How much does shipping cost?
A: We ship worldwide for free. If you want it faster, we also offer FedEx (US) and DHL (Europe) express shipping for an extra charge. See the checkout page for exact fees and delivery estimates.
Q: How long does delivery take?
A: In most cases your order arrives within 5 to 20 business days after you place it. The exact time can vary by shipping method and destination.
Q: How long is the warranty on watches ordered from vsfactory.cc?
A: Every watch we sell comes with a one-year free warranty, not counting serious user damage or water damage. During the warranty period we cover the shipping, so you pay nothing for repairs.
About the Rolex Oyster rubber strap:
After we receive your order, we contact you to confirm your wrist size and prepare the rubber strap in the right length.
About stainless steel straps and other adjustable straps:
We include the tools you need to adjust the strap in every order package. We also have tutorial videos that walk you through the adjustment so the strap fits just right.
Bracelet adjustment service:
If you want us to adjust the bracelet, tell us after you order and send your exact wrist size. We are glad to do this for you, but please note we cannot keep the protective film on a new bracelet.
Also note that during adjustment we cannot guarantee 100% that the bracelet will show no marks at all.
This watch seals tight and resists water well, so it handles pools and everyday water contact. It is not meant for hot-water soaking or deep-sea diving, and you should not use the buttons or crown underwater. We cover it with a one-year free warranty, but that does not include damage from water getting inside.
Claims that a replica is made in Switzerland, Italy, or Japan are misleading. The truth is that all high-quality replicas are made in China, no matter how a seller markets them. Anyone who says otherwise is either poorly informed or trying to deceive you.
It is a fair question, but asking a possible scammer straight up whether they are one will not settle anything for you. The better way is to judge us by how transparent our site is, the product photos, and the customer feedback. Look at our consistency, the quality of our replies, and the overall customer experience. Let those facts tell you who you are dealing with.
Payment Information
- International bank wire transfer
- All cryptocurrencies, such as Bitcoin, Ethereum, USDT, and others
- PayPal, for orders and customers that pass our review
We understand that many customers ask why PayPal is not a payment option, and we want to explain this clearly and openly.
Why PayPal is not a good fit
We would be glad to accept PayPal. It is fast, convenient, and trusted by millions of users. But PayPal strictly bans merchants from using its platform to sell replicas or homage products. This comes from pressure by brand owners such as Rolex and Omega, who often take legal action against payment processors that handle transactions involving high-quality replicas.
The same restriction applies to most mainstream credit card processors. These companies risk large fines or even account closure if they process payments like these. Over the years, even with strict order screening and risk controls in place, we still ran into frozen accounts, withheld funds, and endless requests for documents.
On top of that, some buyers have abused PayPal’s buyer protection and the credit card chargeback system, which disrupted our operations and hurt the experience of other customers.
Payment methods we accept
To keep every transaction smooth and safe, we currently accept these payment methods:
- Bank transfer, through a local bank, for convenience and traceability.
- Crypto payments, such as USDT, Bitcoin, and Ethereum.
These options are stable, reliable, and work worldwide, and their lower fees help us keep our prices as competitive as possible.
Our commitment to you
We understand that not being able to pay with PayPal can make you cautious. That is why we run a clear, trust-based process on every order:
- Every watch goes through strict quality control before it ships.
- We send detailed quality control photos and videos for your final confirmation.
- Our customer service team is here to help at any time.
We believe trust comes from clear communication and steady reliability. We may not be the right fit for everyone, but the customers who choose us know they have made a safe and smart choice.
Our site does not always support credit card payments. Major card issuers like Visa, Mastercard, and Amex often restrict transactions tied to our product category. We have had accounts frozen, funds held, and constant requests for document verification, which made credit card processing too unreliable.
That said, you can check at checkout to see whether a card option is available. If it is not, we offer other payment methods that are safer and more stable.
Orders and Returns
If you need to return or change your order please contact customer service to complete the change.
Please keep all items you received and contact us.
We recommend that you contact us via WhatsApp.
WhatsApp can help you solve any problems efficiently.
At the same time, the email address to contact us is also available.
Yes. We give a tracking number for every order, no exceptions. Please understand that once the package is handed to the shipping company, the number may not show up right away. And even after you receive the tracking number, it can take one to two business days for the shipping information to appear online, especially when the package ships over the weekend.
No need to worry about customs duties. We understand that duties can sometimes be a burden, but when you order from vsfactory.cc you do not need to worry about extra customs charges. We handle all customs matters for you so you pay nothing extra. If a customs issue ever causes a loss, rest assured that we will cover all of it.